I came across an interesting mystery today.
You would think that traffic to retailers would remain high throughout Christmas. Let’s face it, a lot of people haven’t bought a single gift yet, and haven’t even THOUGHT about what gifts they’re going to buy yet. Let’s also face the fact that procrastination is a growing trend in our society.
You would think…
Yes, you would think that traffic to retailers remains high throughout December. However, that is not the case. What we actually see is a very sharp drop in traffic to all major retailers. In order, here is the traffic graph for Amazon, Wal Mart, and Target:
Amazon:
So my first thought was OK, everyone who was going to use Amazon for their X-Mas shopping was a member of the “I’m too good to go to a store, and by the way I’m not lazy, I’m going to get all my shopping out of the way right now online” group. I thought perhaps it was a trend of internet shopping, a relation between people being proactive about their shopping and a behavior pattern for using the internet.
Boy was I wrong. When I dug deeper, I found that traffic to retail sites was also down:
Wal Mart and Target:
So, now I thought “This is strange, why is their traffic down. Certainly people are logging on to their websites to see what sales there are, and going to them. And certainly these people still have plenty of shopping left to do”.
Something wasn’t adding up.
If online retailer traffic was down, brick-and-mortar retailer traffic should be up. The answer, however, was that it was. I was right all along.
Wal Mart and Target are online retailers!
Then it hit me. “Wait a second, Wal Mart and Target ARE online retailers!” See, all the things I can buy in their store, I can buy online at their sites:
So what’s really going on?
I assumed that Wal Mart and Target were brick and mortar businesses, primarily, and that their website traffic would be for people looking to key in on deals available in-store. However, what I found out was that Walmart.com and Target.com are online retailers primarily, and so their traffic drops just like amazons, just like buy.com, and just like all the other internet retailers.
Take home message:
People doing their shopping online are like Ninjas. They wait until exactly the day after thanksgiving. Their shopping is quick, without mercy, and instantaneous. And then they rest. The peak to online retailers does NOT continue through December, so if you just got your affiliate store up and running, sorry, you’re out of luck.
However, if we could measure traffic to brick-and-mortar stores, I bet as the traffic to internet retailers subsides, parking lots start to fill up.

5 users commented in " Why are retailers dropping? "
Follow-up comment rss or Leave a TrackbackInteresting analysis and write up here. I haven’t checked recently, but I believe the Target online store is part of Amazon too, which may correlate with the drop Amazon had.
If you notice, especially during the Holidays, Wal Mart will show products that are either “in store only” deals or “online only deals.” I think a lot of people factor in shipping costs, actual product availability and shipping times, (will they get it in time), on whether they shop online or go to the actual retail store.
very interesting. thought traffic always jumped up after black friday. let me know if you go deeper into your investigation
That makes sense because people who shop online aren’t going to wait until the last minute because they have to wait for shipping, and I think most people who shop online are sketchy as to how long it takes exactly for their order to come so that may be an explanation as to why they do it as soon as possible and not wait until December.
I think another reason may be the fact that some people have it set in their minds that THIS is the day I’m going to do shopping and Wrap presents and get it all done and overwith and they really can’t do that if they shop online. That may also stray away a lot of unorganized people as they may not be able to remember off the top of their head who they ordered what for, especially if packages are coming in at different days.
Just my two cents…
my belief is that folks take care of their online purchases first, and then the holidays is approaching they move over to “hands on” shopping…
i personally wait until /after/ the holidays to do my gift shopping, getting twice as much for half the price.
(and yes, it’s an understandment - but a symbolic one to give on x-mas, or a mockup of what you’r getting them later, then you elbow your ways through the masses after x-mas)
Leave A Reply